Serving Mount Maunganui since the 1960’s

COVID Protocols

Protocols in Place at Dee Street due to COVID.

The safety of you, our other patients and our staff is paramount as we continue to adapt to the challenges of COVID 19 and winter illnesses. At Dee Street we maintain our infection control precautions and ask you to declare any infective symptoms and to wear a mask at all times while in the practice. We take pride in our service provision and following best medical evidence and the national guidelines from the Royal New Zealand College of General Practitioner’s alongside The Ministry of Health.

For further up to date information, please visit www.covid19.govt.nz.

Staff at Dee Street Medical Centre are unable to provide you with any information faster than these websites. Please allow us to continue to care for all of our patients while you find the information you are seeking online.

Omicron specific information can be found https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-health-advice-public/about-covid-19/covid-19-about-omicron-variant

When booking an appointment:

you will be asked specific questions (triaged) by our trained admin staff to enable us to utilise the appointment system that will best meet your needs.
Please note the prompts when booking online via Manage My Health

We are still encouraging you to book a PHONE CONSULT where suitable to do so

Any Face to Face/ In-Person Consults still be carried out utilising a system that is nationally known as Red Stream or Green Stream

Red Stream = Infective/Symptomatic Patients:

Any individual with symptoms that may indicate COVID 19 or any other infective process/disease
Less than 14 days since your COVID infection started
Known household contacts at high risk of infection

Red stream, in person consults will be triaged by your doctor, who will determine the best place for the consult to take place. On arrival, please wait in your car, phone reception and advise of your arrival. Remain in your car with your phone switched on.

Full PPE will be worn by our clinical teams if required.

Green Stream = Low Risk

Any low risk, in-person consults will be seen as per the COVID level restrictions guide, you can also choose to wait in your car should you wish.

Phone reception on arrival. Please note our bookings team have been asked to be overcautious when making in person bookings, we thank you for you co-operation here.

Please do not delay your health needs. Any of your symptoms of concerns, screening or vaccinations etc all need to be attended to!

Tested Positive?

If you have tested positive please make sure that you, and all members of your household isolate for the required duration.

Click here for further information

If you develop any concerns regarding your health, please contact Dee Street Medical Centre (Monday- Friday 8am-5pm) on 07 575 4057.

Out of these hours please call Healthline on 0800 358 5453 or in an emergency call 111

COVID Golden Rules

If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
If you have cold or flu symptoms call your doctor or Healthline and make sure you get tested.
Wash your hands. Wash your hands. Wash your hands.
Sneeze and cough into your elbow, and regularly disinfect shared surfaces.
If you are told by health authorities to self-isolate you must do so immediately.
Stay vigilant. There is still a global pandemic going on. People and businesses should be prepared to act fast to step up Alert Levels if we have to.
People will have had different experiences over the last couple of months. Whatever you’re feeling — it’s okay. Be kind to others. Be kind to yourself.

Vaccination's Available at Dee Street

Influenza Vaccine

Protect yourself and your whanau from the flu this winter. They’re available now at Dee Street Medical Centre and are free for those most likely to get very sick.

As people in Aotearoa emerge from their bubble, there’s a much bigger chance of caching the flu. And, with international borders opening, we’ll see new strains of flu spreading in our communities. Getting the flu jab is your best defence.

The flu virus affects your whole body. Symptoms can come on suddenly and can include fever, chills, muscle aches, runny nose, cough, shortness of breath, and stomach upsets. It can keep you in bed for a week or more and in severe cases means a hospital stay.

Reduce the spread of flu to friends and whanau

Around four out of five people with flu have no symptoms and don’t know they can be spreading the virus to other people. Being vaccinated reduces the risk of accidently passing the flu to your whanau, friends and your community.

Call reception now on 07 5754057 to make your appointment.

For further information on influenza, the flu vaccine & eligibility visit the link below

https://www.health.govt.nz/your-health/conditions-and-treatments/diseases-and-illnesses/influenza/flu-influenza-vaccines

COVID Vaccine

Covid 19 vaccination available at Dee Street Medical Centre

In the event that you have not yet been vaccinated against Covid 19, we strongly encourage you to do so as soon as possible.

This helps reduce the risks that Covid brings to you, our community and to our health care services. Current statistics suggest a significantly milder course of illness and reduction of spread of the virus from a vaccinated person than an unvaccinated person.

Our sincere thanks to those who have been vaccinated and for your continued understanding of the necessary changes to deliver safe healthcare.

If you would like a free consultation to discuss your concerns around the vaccination, please contact us to arrange this.