Dr. Heather Burling

To my patients,

After 34 years of working at Dee St, I have decided to semi-retire as of 31 march.

I will no longer be working regular hours but will be working at Dee St. as a casual GP when needed.

I have been a GP at Dee St. since 1991 - I have really enjoyed the privilege of being able to care for my lovely patients, but for myself it is time for a lifestyle change.

My regular patients will be transferred to other doctors at Dee St. We have a great team of doctors, and I have no hesitation in recommending any of them to you. I am very proud of the happy stable practice that Dee St. is and am happy to pass the baton to my younger colleagues.

I will still be around as a locum and am likely to see you from time to time.

I would like to thank you all for your support and friendship during my time here - from a very "green" young GP to the veteran I now am. I very much enjoyed my time working at Dee St.

Dr. Heather Burling

PERTUSSUS (WHOOPING COUGH) EPIDEMIC DECLARED ACROSS AOTEAROA

Notice from Ministry of Health

Immunization is the only protection against whooping cough, it's important to immunize your children on time.

If you are pregnant immunization is free and offers protection for mum and baby. Extended whānau of pregnant people, new babies and infants are encouraged to be immunized. Whooping cough boosters are funded at 45 and 65 years

If your Boostrix vaccination is not eligible for funding it is available to purchase.

Dee St Medical Centre is located in the heart of Mount Maunganui at 4 Dee St. Our practice hours are 8am - 5pm Monday to Friday.

With eight GPs and a large supporting team of nurses and receptionists, we aim to provide routine appointments within a few days. Medically urgent appointments may be available on the day - please phone 07 575 4057 to talk to our team. Phone and video consultations are also available if you are unable to come into the practice.

view of mount maunganui from summit of the mountain

Do you need to see a doctor out of hours?

We have partnered with Practice Plus, an online GP appointment service that is available weekdays 5pm - 10pm, and weekends and public holidays 8am - 8pm. The GPs you talk to will have access to hospital documents, a summary of your regular clinician patient notes, lab results, and prescribing history.

Please note: If it is a medical emergency dial 111 immediately for assistance.

Book with Practice Plus

Local walk-in clinic options - no appointment necessary

Accident and HealthCare is an Urgent Care clinic based in Tauranga's CBD. Open 7 days from 8am to 8pm with no appointment necessary. Click here for contact details.

Our services

Dee St Medical provides our community with high-quality primary care services from right here in our centrally located practice.

Alongside GP appointments, our team have the expertise to carry out a wide range of healthcare services within the practice including: immunisations/vaccinations, regular health screening, a range of minor surgeries, driving medicals, diving & marine medicals, long-acting contraceptives, travel vaccinations, and health coaching.

The easy, online way to book appointments and manage your health.

All Dee St patients have free access to the Manage My Health online patient portal. Book an in-person or virtual appointment with your GP, order repeat prescriptions or view your test results, health indicators, notes and specialist referrals.

Find Out More

Go to Manage My Health

Meet the people looking after your health

At Dee Street Medical Centre, you'll find helpful and friendly professionals with an open approach. Our team consists of eight doctors, a lead practice nurse, eight nurses, and a healthcare assistant. On the non-clinical side of things, we have a practice manager, an accounts manger and five receptionists in support. Dee Street Medical Centre is also a teaching practice for GP registrars.

Meet Our People

FAQs

When will I receive my test results?

We understand how eager you are to receive medical results after getting tests done, where this is an X-Ray or a blood test. This is why we have put together some quick tips for test results, to ensure this process is as efficient and effective as possible!

If you do not hear from us one week after the test is taken, please call us at the practice and speak to a nurse. You will not be contacted if your results are normal, however the results will be available to you on Manage My Health, once reviewed by a doctor.
If you wish to discuss your results further, please make a follow-up appointment with your doctor.
Test results are sometimes difficult to understand. If at any time the results are unclear to you, or have any further questions about your results, please contact reception and a nurse may be able to discuss this with you further.
Please ensure you make reception aware if you have a change in your contact details, as it is important that your doctor or nurse can contact you with your results if required.

What should I do if I need to see a doctor today and there are no appointments available?

If it is a medical emergency please ring 111 immediately for assistance.

If it is not an emergency, please phone the practice on 07 575 4057 to speak to a nurse, who can triage your query and provide you with advice and best care options. Dependent on the situation, we may be able to see you on the day.

I'm here on holiday. Can I book an appointment?

Due to extremely high demand, we are only able to see enrolled patients at this time. There is a walk-in GP clinic at Accident & Healthcare on Second Ave until 9pm, 7 days a week. Alternatively you can use an online GP consultation service such as Practice Plus.

How do I get a repeat prescription?

You'll first need to discuss with your doctor to confirm this is a safe option for you.

Repeat prescriptions can be requested via Manage My Health, the prescription line (Option 2 on our main phone line 07 5754057) or in person via the reception desk. Please allow at least 48 hours for this to be processed. If you require a prescription urgently there will be an additional charge.

Please note:

Some conditions require more regular monitoring and therefore you may be asked to see a doctor on a more regular basis.
You are required to be reviewed by a doctor at least every 6 months for your prescription to be completed.