Our Services

  • Consultations
  • Specialty
  • Home Visits

Despite our time constraints, the strength of general practice is the relationship that we build up over time, and the knowledge that goes with that. To get the best advantage from this it helps if you can see the same doctor most times you visit. We call that "continuity of care".

General practice is time constrained. We allow between 10-15 minutes for each consultation. This means we can't deal properly with a long list of problems. In most instances you should expect that we can deal with only one or two problems at a single consultation. We do offer a double appointment, but the way the government subsidy works means you only get a single appointment subsidised per day.

Two hours’ notice of cancellation of your appointment is required and if you do not arrive at your selected appointment time a fee will apply.

It is cheaper to make a second appointment on a separate day than to make a double.

Despite our time constraints, the strength of general practice is the relationship that we build up over time, and the knowledge that goes with that. To get the best advantage from this it helps if you can see the same doctor most times you visit. We call that "continuity of care".

If you would like to see your doctor for a consultation, please contact one of our helpful receptionists who will make an appointment for you. Telephone advice is another possibility, but when the doctors and nurses are busy with other patients, we will ask you to please leave a message. The nurse will phone you back as soon as they are available to answer your queries as a prompt response to your needs. Clear communication is very important at Dee Street Medical Centre.

We endeavour to contact each patient with their results. However if you have not heard from us one week after the test is taken please ring and speak to a nurse.

We operate a recall system which allows health programmes to reach those who need them the most. We will automatically and confidentially notify you if you are eligible for preventative programmes such as cervical screening and immunisation.

Specialty Services

Home Visits & After Hour Care

Home Visits can be arranged when needed for those whose circumstances prevent them from attending the surgery. However, it is preferable if you can make it to the Medical Centre where we have much more specialised equipment available and all your medical background information.

After Hours Care is provided by phoning us on 575 4057 where your call will be triaged by a nurse.